Of course, we are at your disposal in case of emergency. For longer duration stays guests may inform the reception if they require a cleaning service. We will not enter your room to clean for stays of up to 3 day duration. Storing clients’ luggage, in case of early check-in or late check-out, will be provided in a secluded areaĪll of our cleaning products are chosen in order to achieve a higher than average concentration of bacteria-killing ingredientsĬleaning Services – due to the increased health measures required because of the COVID-19 threat, the Greek government have instructed us to suggest that you forgo the option of a daily room cleaning service. It is not allowed to receive and store any parcels on guests’ behalf. Non residents are not allowed in the rooms. Telephone numbers of health authorities, hospitals, clinics (public and private), doctors, first aid help centers are available and will be provided upon request. Telephone numbers for local taxis are available at reception. Transfers to and from the harbor MUST be booked in advance. Guests only need to inform us of their preference on the food choices for us to serve you at your table. We can no longer offer a buffet breakfast. Operation timetable of reception is open from 0730 to 2200hrs. Room keys will be sanitized upon check-in and check outĬheck out time is at 11:00 and check-in is at 15:00 to ensure we have time to thoroughly clean rooms. Reception staff may wear face shields or masks and there is a Perspex screen at the reception desk.
OPERA HOUSE HOTEL SYMI FREE
Increased hand- washing and sanitation of our staffĭisinfection products may be found in all common areas and in each room and single-use gloves and masks can be provided as well, free of charge Thermometers are available at the reception for checking of our employees or guests upon request and a medical kit is adjusted to the recent needs. We keep an incident book to record any event and any actions needed to be taken. We encourage social distancing at check-in. This is one of the most important steps to keep you and your loved ones and our staff safe and healthy. Every member of our staff is trained on the new, constantly updating, cleaning and operating guidelines issued by the Greek government.